Sorted

Customer Experience News

Sorted launches first-of-its-kind delivery experience report to uncover the science behind online purchasing behaviour

New report presents neuroscientific findings on digital journeys and the power of emotional purchasing Barometer sees fashion sector setting standards high with average score of 80.7, driving demand for digital differentiation London UK; 21st March 2022: Delivery experience platform Sorted has announced the first-of-its-kind Delivery Experience ‘DX’ report. The research, carried out in partnership with […]

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Point of no return: 89% of consumers identify returns as priority for ecommerce retailers

81% of consumers would write off a retailer if they saw issues with return process 61% say easy returns result in exchanges over refund London UK; 1st February 2022: 89% of consumers identify ease of returns as top priority when purchasing online. That’s according to new data from delivery experience platform Sorted, which found that […]

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